Visas and Immigration

For information about different visa options, you can use the Visa Finder. 

Use ImmiAccount to lodge your application, make a payment, update your details or circumstances, upload documents, and track the progress of your application. 

Actual processing times can vary due to individual circumstances and not all applications can be decided within the stated processing time.

For current global visa processing times, please click here.

Requests for Urgent Processing

If your application is urgent due to compelling or compassionate reasons (for example, a close family member has become ill suddenly in Australia), please submit a Compelling and compassionate request for travel via the Australian Immigration Enquiry Form. Please ensure your request contains supporting documentation or other information (for example, medical certificate). Your application may not be able to be expedited if you do not provide relevant supporting evidence.

We do not consider urgent requests to travel to attend business meetings or where your flight is departing soon as genuine emergencies. We try to process all applications as quickly as we can, however we cannot be held responsible if you have pre-booked your travel and your application is not lodged early enough to allow the processing of your application. Some applications will also require us to undertake further assessments, which may take more time.

All applicants in Myanmar must complete biometric (face photograph and fingerprint scan) collection for each application lodged, irrespective of their nationality, unless they are excluded or exempt from the program.

When you lodge your application online, you will be sent a request to provide personal identifiers (biometrics) via email. You should make an appointment to attend the Australian Biometrics Collection Centre (ABCC) in person to provide your biometrics. Take a copy of that email and your passport to the appointment.

You must provide your biometrics within 14 days of online lodgement or notify us if unable to do so. If you do not provide your biometrics within this timeframe, your application will be refused. 

In Myanmar, VFS Global operates one ABCC in Yangon. The ABCC will charge a service fee for collection of biometrics.

• For more information about biometric collection procedures, fees charged, ABCC location, or to book your biometrics appointment, please visit VFS Global.
• For more information on meeting our biometrics requirements, please click here.

We receive a significant amount of correspondence each day. While we aim to respond to communication in a timely manner, please read the information contained in our Frequently asked questions before making contact with us.

If your query is addressed here, in our Frequently asked questions, or on the Home Affairs website, we will not provide a response.

We do not provide a visa and citizenship counter service.

Visit the Home Affairs website for further information regarding visas or citizenship. If you are unable to find the information you need on the Home Affairs website, telephone the Global Service Centre​​​.

If you have an ongoing application outside global processing times, you can complete the Australian immigration enquiry form to the Australian Embassy in Bangkok. If your query is addressed in our Frequently asked questions or on the Home Affairs website we will not provide a response.

The Australian Government is committed to protecting Australia's borders, combating people smuggling in our region, and preventing people from risking their lives at sea.

Operation Sovereign Borders is a military-led border security operation that was established in 2013 to deliver on this commitment.

Anyone who attempts an unauthorised boat voyage to Australia will be turned back to their point of departure, returned to their home country or transferred to another country.

No-one who travels illegally to Australia by boat will be allowed to remain in Australia.

People smugglers use false promises of settlement in Australia to convince people to hand over their money. Do not believe their lies. The truth is that no-one who pays a people smuggler for an illegal boat journey to Australia will get what they paid for.

There is only one way to come to Australia — with an Australian visa.

For more information, please click here.